The muppets return
I still have to deal wiht Powergen it seems. But, not as you would expect for currently burning their gas and using their electricty, no, this relates to my previous address still.
Most bills I recieve tell me I owe them £WX.YZ, and this will be taken from my bank account on or after a couple of weeks later. Three cheers for direct debit remembering to pay all my bills for me. I like direct debit, as it allows me to chcek the bill is within the realms of plausability, and if it is then just file it away, in the knowledge that in time it will be paid.
I was (for reasons following from the above) rather surprised to discover that Powergen had written to me about my previous address using red paper. Red correspondance is never a good thing… After phoning them (twice) it turns out that they had taken the payment, canceled the direct debit, and then returned the payment, hence my banking records were a little bizzare (recording against the direct debit that it had been taken on that day, and it had been cancelled, but not showing money movements in my statement) but the blame was firmly with the PowerGimps after talkign to my bank.
I maybe shouldnt have given them the money, but i have sent a covering letter inviting them to explain what went wrong. And I used a prepaid envolope (so i dont have to pay postage). And that goes to a different address to the envolope that came with the bill…..
I await the next installment…..
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